Explore Common Questions About Dr. Hamid Products
Browse Our FAQs for Dr. Hamid Products. Need Assistance? Contact Our Support Team here.
FAQ
Can Dr Hamid Hair Regrowth Products Help with Hair Loss?
Dr Hamid Hair Regrowth Products are designed to support a complete hair care routine for individuals experiencing thinning hair or early hair loss. While results vary between individuals, many customers use our system as part of their search for the best hair serum for regrowth, hair growth shampoo, and best shampoo for hair loss.
Our natural formulas help maintain a healthy scalp environment, which is essential when using a hair loss shampoo or shampoo for thin hair. Consistent use of a structured routine — including serum and shampoo — can improve the appearance of hair density, thickness, and overall scalp comfort.
The earlier you begin a dedicated hair care routine, the better your chances of maintaining stronger, healthier-looking hair over time.
Who Can Use Dr Hamid Hair Regrowth Products?
Dr Hamid Hair Regrowth Products are designed for men and women of all ages who are looking for a complete hair growth routine to support thinning hair and maintain healthier-looking hair over time.
Whether you are searching for a hair growth shampoo, a best shampoo for hair loss, or a supportive hair loss shampoo, this range is suitable for various hair concerns and scalp types.
Our formulas are appropriate for:
- Individuals experiencing early signs of hair thinning
- Those looking for a shampoo for thin hair
- People with oily hair, dry hair, or itchy scalp
- Users seeking a gentle natural shampoo or organic shampoo alternative
- Curly hair, straight hair, and colour-treated hair
We recommend starting at the first signs of thinning and using the products consistently as part of a structured hair care routine. Ongoing maintenance helps support scalp balance and improve the appearance of stronger, fuller hair.
How Long Should I Use These Products?
Phase 1: Intensive Routine (First 8–12 Weeks)
During the early stage, consistency is key.
- Use the hair growth shampoo and conditioner every time you wash your hair.
- Apply the hair regrowth serum once or twice daily to clean scalp areas.
- If using the derma roller, apply it 1–2 times per week before serum application.
This phase focuses on maintaining scalp balance and supporting the appearance of thicker, stronger-looking hair.
Phase 2: Maintenance Routine
Once you are satisfied with the improvement in hair appearance:
- Continue using the best shampoo for hair loss as part of your normal washing routine.
- Apply the serum regularly (3–5 times per week).
- Use the derma roller 1–2 times weekly as needed.
Ongoing use helps maintain scalp condition and supports long-term hair care.
Can I Use Other Products While Using Dr Hamid Hair Regrowth Products?
Dr Hamid Hair Regrowth Products are carefully formulated to work together as a complete hair growth routine. The shampoo, conditioner, and serum are designed with balanced ingredients and pH levels to complement each other and support scalp comfort.
While you can use other hair care products if needed, for best results we recommend minimising additional treatments that may interfere with your routine. Using the full system consistently helps maintain the intended performance of your hair growth shampoo, hair loss shampoo, and serum combination.
Our products are created to function as a coordinated program — helping those searching for the best shampoo for hair growth, a supportive natural shampoo, or a structured hair care system for thinning hair.
For optimal results, we encourage following the complete Dr Hamid Hair Regrowth routine as directed.
I’ve Completed My Purchase and Received a Confirmation Email — What Happens Next?
Thank you for your order.
Once your purchase is confirmed, you will receive an email and/or SMS containing your order details and unique order number. There is no need to reply to this message unless you need assistance.
What happens next?
- Your order is processed and prepared for dispatch.
- Once shipped, you will receive a tracking link via email.
- You can monitor delivery progress using your tracking number.
If you have any questions about your order, shipping, or delivery timeframe, our support team is always available to assist you.
We appreciate your trust in Dr Hamid Hair Regrowth products and look forward to supporting your hair care journey.
I’ve Completed My First Purchase and Received a Confirmation SMS/Email. What’s the Next Step?
Thank you for choosing Hamita Hair Regrowth Products for your first purchase. we truly appreciate your trust.
Once your order is placed, you will receive a confirmation SMS or email containing your order details and unique order number. There is no need to reply unless you notice any errors in your information.
What Happens Next?
- Your order will be processed by our team.
- Once dispatched, you will receive a shipping confirmation.
- Tracking details will be provided so you can monitor your delivery.
If you have any questions about your order or need assistance, our support team is always ready to help.
We look forward to supporting your hair care journey.
My Order Hasn’t Arrived Within 3–7 Business Days. What Should I Do?
Most orders within Australia are delivered within 3–7 business days after dispatch from Hamita.com.au. However, occasional delays may occur due to circumstances beyond our control, such as high courier volumes, public holidays, or local delivery disruptions.
Before contacting us, we recommend:
- Checking your shipping confirmation email for tracking details.
- Reviewing the courier tracking link for the latest delivery update.
- Ensuring no delivery attempt notification was missed.
In some cases, delays may happen due to incorrect address details or missed communication from the courier.
If your order has not arrived within the expected timeframe and tracking information has not resolved your concern, please contact our Customer Support Team. We are happy to investigate and assist you promptly.
You can reach us via:
- The Contact Us form on our website
- Email support
- Phone during business hours
Your satisfaction is important to us, and we’re committed to ensuring your order reaches you as quickly as possible.
What Happens If My Order Is Lost or Delayed?
If your parcel appears to be lost or has not arrived within the expected delivery timeframe, please first check your tracking link for the most recent update.
If tracking shows no movement, is marked as delivered but you haven’t received it, or you believe the shipment may be misplaced, we recommend:
- Contacting the courier directly using your tracking number for immediate clarification.
- Informing our support team so we can assist with a follow-up investigation.
Once we are notified, we will work with the shipping carrier to locate your parcel and resolve the issue as quickly as possible.
Your order and satisfaction are important to us, and we are committed to ensuring a smooth resolution.
What If I Need to Return a Faulty Item After Two (2) Days?
If you discover that your item is faulty, please contact us as soon as possible. As long as you notify us within a reasonable timeframe and the product is confirmed to be defective, we will assist you in arranging a replacement or appropriate resolution in accordance with Australian Consumer Law and our Terms & Conditions.
To begin the return process:
- Contact our Customer Support Team through the Contact Us page at hamita.com.au.
- Provide your order number and details of the issue.
- Our team will guide you through the next steps.
We are committed to resolving any product concerns promptly and fairly. Your satisfaction and confidence in our products are important to us.
What If I’m Not Comfortable Providing My Personal Information?
We understand that privacy and data security are important concerns when shopping online.
At Hamita, we take reasonable steps to protect your personal information in accordance with Australian privacy laws. Our website uses secure encryption (SSL) technology to help safeguard your data during transactions.
We only collect the information necessary to process your order, arrange delivery, and provide customer support. Your details are not sold or shared with third parties for marketing purposes without consent.
For additional peace of mind, we offer trusted payment options such as PayPal and other secure payment gateways, which provide an extra layer of transaction protection.
Your privacy and security remain a priority in every part of your shopping experience.
What If I Have a Complaint or a Question?
If you have any questions, concerns, or feedback regarding your order or our products, our Customer Support Team is here to help.
You can contact us through the Contact Us page at hamita.com.au by submitting the enquiry form or sending us an email.
We aim to respond within a reasonable timeframe during business hours. If you do not receive a reply, please check your spam or junk folder, as occasionally emails may be filtered there.
We value your feedback and are committed to resolving any issues promptly and professionally. Your satisfaction is important to us.
How to use
How to Use Eyebrow & Eyelash Regrowth Serum?
For Eyebrows
- Shake gently before use.
- Ensure your eyebrows are clean and free from makeup or oils.
- Apply a small amount of serum using the brush along the natural brow line.
- Brush from the inner brow toward the outer tail.
- Allow the serum to dry naturally.
Use once daily, preferably at night.
For Eyelashes
- Shake gently before use.
- Ensure eyelashes are clean and free from mascara or makeup.
- Apply a thin line of serum along the upper lash line, close to the base of the lashes.
- Avoid applying directly into the eye.
Allow to dry before applying other products.
Use once daily, preferably in the evening.
Important Safety Information
• For external use only
• Avoid contact with eyes
• Do not apply to lower lash line
• Discontinue use if irritation occurs
• Do not use on damaged or infected skin
If product enters the eye, rinse immediately with clean water.
What Precautions Should Be Taken When Using a Derma Roller on the Scalp?
Using derma roller as part of your scalp care routine requires proper technique and hygiene to ensure safe cosmetic use.
1. Maintain Proper Hygiene
• Always disinfect the derma roller before and after each use.
• Start with a clean, dry scalp.
• Do not use on unwashed hair or oily scalp.
Proper hygiene helps reduce the risk of irritation or infection.
2. Avoid Damaged or Irritated Skin
Do not use the derma roller on:
• Open wounds or cuts
• Inflamed or infected areas
• Severe dandruff flare-ups
• Active scalp conditions unless advised by a healthcare professional
If your scalp is sensitive or irritated, allow it to recover before resuming use.
3. Use Gentle Pressure
Derma roller is designed for light cosmetic stimulation.
• Apply minimal pressure
• The sensation should be mild
• Slight redness may occur temporarily
Severe pain, bleeding, or prolonged redness indicates improper technique. Discontinue use and consult a healthcare professional if symptoms persist.
4. Avoid Combining with Harsh Products
Do not apply strong acids, alcohol-based solutions, or irritating scalp treatments immediately after rolling. Allow your scalp time to recover before introducing potentially reactive products.
5. Use at Appropriate Frequency
For Derma rollers:
• 1–2 times per day is generally sufficient
• Overuse may cause irritation
More frequent use is not necessarily better.
6. Monitor Your Scalp
Watch for signs of irritation such as:
• Persistent redness
• Swelling
• Signs of infection
If any of these occur, stop use and seek medical advice.
Important Reminder
Derma rollers are cosmetic tools. If you have underlying scalp conditions or are undergoing medical treatments, consult your GP, dermatologist, or trichologist before use.
How to Use Dr Hamid Hair Regrowth Serum & Derma Roller:
Step 1 – Clean the Scalp
Ensure your scalp is clean and dry before treatment.
Step 2 – Use Derma Roller
Derma roller is designed for gentle cosmetic scalp stimulation and may be used as part of your daily routine.
• Roll lightly over thinning areas using minimal pressure.
• Roll vertically and horizontally with gentle, controlled movements.
• Do not apply excessive force.
• Mild redness may occur and should settle quickly.
Step 3 – Apply Serum
Immediately after rolling, apply 4–6 sprays of serum to the treated areas and massage gently until absorbed.
For sensitive scalps, you may prefer using the roller every second day.
Important Safety Information
• For cosmetic use only
• Do not use on irritated, infected, or damaged scalp
• Disinfect before and after each use
• Do not share the device
• Discontinue use if irritation persists
How to Use Derma-Roller?
Step 1 – Start with a Clean Scalp
Ensure your scalp is clean and completely dry before use. Remove any dirt, oils, or styling products.
Step 2 – Disinfect Before Use
Clean the derma roller with appropriate disinfectant before each session.
How to Roll (Based on Hair Length)
For very short or shaved hair
• Gently roll over the thinning areas using light pressure.
• Roll vertically and horizontally to cover the target area.
• Avoid excessive pressure.
For longer hair
• Part the hair to expose the scalp.
• Roll gently in the direction of hair growth.
• Focus on areas with visible thinning.
If rolling feels difficult in dense hair areas, you may gently press and lift instead of dragging the roller across thick hair.
Important Usage Guidance
• Use light, controlled movements only.
• The sensation should feel like mild surface stimulation — not pain.
• Do not apply strong pressure.
• 0.3mm is designed for cosmetic scalp support.
After Use
• Clean and disinfect the derma roller again.
• Allow it to dry completely before storing.
• Store in a clean, dry place.
Safety Information
• For cosmetic use only
• Do not use on irritated, infected, or damaged scalp
• Do not share the device
• Discontinue use if irritation persists
How to Use Dr Hamid Hair Growth Shampoo:
- Wet your hair thoroughly with warm water.
- Apply a generous amount of shampoo to your scalp and hair.
- Gently massage into the scalp using your fingertips.
- Leave on for 2–3 minutes to allow the formula to cleanse and condition.
- Rinse thoroughly with water.
For best results, use regularly as part of your complete hair care routine.
How to Use Dr Hamid Hair Regrowth Conditioner:
- After shampooing, gently squeeze excess water from your hair.
- Apply a generous amount of conditioner to your hair, focusing on mid-lengths and ends.
- Lightly massage and distribute evenly.
- Leave on for 2–3 minutes.
- Rinse thoroughly with water.
For deeper conditioning, you may leave it on for up to 5 minutes before rinsing.
For best results, use regularly alongside Dr Hamid Hair Growth Shampoo and Serum as part of your complete hair care routine.
How to Use Shampoo for Best Results:
For optimal performance, incorporate Dr Hamid Hair Growth Shampoo into your regular hair care routine.
During the Intensive Phase (First 8–12 Weeks)
- Use the shampoo daily or at least 4 times per week.
- Pair with the conditioner at each wash.
- Apply the serum once or twice daily as directed.
Consistency during this stage helps maintain scalp balance and supports the appearance of fuller, healthier-looking hair.
During the Maintenance Phase
- Continue using the shampoo with each wash (at least 2–3 times per week).
- Use the conditioner as needed.
- Apply the serum 3–5 times per week.
Ongoing use helps maintain scalp comfort and hair strength over time.
Important Note
Regular and consistent use of the full routine provides better long-term results than occasional application.
How Long Does It Take to See Results?
Results vary depending on individual scalp condition, consistency of use, and the duration of hair thinning.
Hair care improvements typically follow a gradual process:
First 4–6 Weeks
Many users notice improvements in scalp comfort, reduced shedding appearance, and better hair manageability.
8–12 Weeks
Hair may begin to appear stronger and thicker with consistent use of the full routine, including shampoo and serum.
3–6 Months
With ongoing use, improvements in the appearance of density and overall hair condition may become more noticeable.
Long-term maintenance is important, especially for those experiencing ongoing thinning.
Important Note
Hair growth cycles take time. Consistency and patience are essential when using any hair growth shampoo, hair loss shampoo, or serum routine. Results depend on individual factors including scalp condition, lifestyle, and overall health.
Can I Use These Products With Other Hair Growth Treatments?
Dr Hamid Hair Regrowth Products are designed as a cosmetic hair care routine and may be used alongside other hair care or scalp support treatments.
If you are undergoing professional procedures such as laser therapy, PRP, mesotherapy, or similar clinical treatments, we recommend consulting your healthcare provider before combining products to ensure suitability for your individual situation.
Our shampoo and serum are formulated for regular scalp care and are commonly incorporated into broader hair care routines. However, every individual’s condition and treatment plan may differ.
For personalised guidance, always seek advice from your medical professional.
Can I Use These Products After a Hair Transplant?
Dr Hamid Hair Regrowth Products are cosmetic scalp care products and may be incorporated into your routine following a hair transplant procedure, once your surgeon confirms it is safe to resume topical products.
After a transplant, the scalp requires proper healing. We strongly recommend following your surgeon’s post-procedure instructions before applying any shampoo, serum, or scalp treatment.
Once approved by your medical professional, our gentle hair growth shampoo and serum can be used to support ongoing scalp care and help maintain the appearance of healthy, stronger-looking hair.
For personalised advice, always consult your hair transplant specialist before introducing new products into your post-procedure routine.
How Long Should I Continue Using These Products?
Hair care requires consistency and long-term maintenance. Dr Hamid Hair Regrowth Products are designed to be used as an ongoing routine rather than a short-term treatment.
Phase 1 – Intensive Routine (First 8–12 Weeks)
During the initial phase:
- Use the shampoo regularly (daily or at least 4 times per week).
- Apply the conditioner with each wash.
- Apply the serum once or twice daily as directed.
This phase focuses on establishing a consistent scalp care routine and supporting the appearance of stronger, healthier-looking hair.
Phase 2 – Maintenance Routine
After the initial phase:
- Continue using the shampoo and conditioner with each hair wash.
- Apply the serum 3–5 times per week.
Ongoing use helps maintain scalp balance and hair condition over time.
Important Note
Hair thinning is often a gradual process. For many individuals, consistent long-term use provides better maintenance results than stopping and restarting products.
Intensive Care Routine (Optional):
For those who prefer a deeper conditioning experience, you may occasionally use the following method as part of your routine.
- Apply Dr Hamid Hair Growth Shampoo and Conditioner as usual.
- Gently massage into the scalp and hair.
- Cover hair with a shower cap or towel.
- Leave on for up to 10–15 minutes.
- Rinse thoroughly with lukewarm water.
This optional step may help enhance scalp comfort and improve hair softness and manageability.
Important Notes
• Do not leave products on for excessive periods.
• Discontinue use if irritation occurs.
• This method is optional and not required for regular daily use.
Enhanced Routine for Consistent Results:
For those seeking a more structured and consistent routine, you may follow the intensive care approach below:
• Apply the serum once or twice daily as directed.
• Use the shampoo regularly (at least 4 times per week).
• Incorporate the conditioner with each wash.
• Use derma roller 1–2 times per week for cosmetic scalp support.
Consistency is key when following any hair care program.
Using Derma Roller
Always begin with a clean, dry scalp.
For short or shaved hair
• Gently roll over thinning areas using light pressure.
• Roll vertically and horizontally to cover the target area.
For longer hair
• Part the hair to expose the scalp.
• Roll gently in the direction of hair growth.
• Focus on thinning areas only.
If rolling feels difficult in dense areas, you may gently press and lift rather than dragging across thick hair.
After Each Session
• Clean and disinfect the derma roller.
• Allow it to dry fully before storing.
Important Guidance
• Do not apply strong pressure.
• The sensation should be mild and tolerable.
• Discontinue use if irritation persists.
• Results vary depending on consistency and individual scalp condition.